A short, honest note on privacy
1.Personal information on this site is whatever you send us when you write in — usually just a name and an email, sometimes a phone or shipping address if you're placing an order. We keep it private and we keep it minimal. We never share it with advertising networks, social platforms, analytics services, or data brokers. Internally only people who need to see it to answer your message can access it. We hold inquiry data for about a year and order data for the legal accounting period (six years in most jurisdictions). You're entitled to ask us what we have, get it in a portable format, correct it, or have it deleted; just email and we'll act within thirty days. If you ever have a concern about how we've handled your information, you can also contact your local data protection authority.
2.You're entitled to see, change, or delete any personal data we hold about you. You can also ask us to export it in a portable format (typically a CSV or JSON file), or to restrict how we process it. Send us a note and we will respond within thirty days. We do not charge a fee for this. If you believe we have mishandled your data, you may also complain to the data-protection authority in your country.
3.Only functional cookies are used here — the ones a site needs to remember a choice you've actively made: language, currency, log-in state, cart contents. We do not run analytics or advertising scripts on this site. There are no third-party scripts that drop their own tracking cookies. If you want a finer-grained inventory of every cookie this site sets, write to us and we'll send you the full list. You can block or delete cookies in your browser; the site will keep working but you'll have to re-enter preferences on subsequent visits.
4.You can ask at any time what I hold and have it removed — a single email is enough.
Chikkohamaderanishimachi 7-20, Sakai-shi, Nishi-ku, Osaka 592-8352, Japanmarcus@techvaultpulsewave.com or +81 72-268-0236.
TechVault PulseWave ("we", "us", or "our") is committed to protecting the privacy of everyone who visits this website or contacts us. This statement explains, in detail, what personal information we collect, why we collect it, how we store and protect it, and the rights you have under Japan's Act on the Protection of Personal Information (APPI). It supplements the summary above and applies to all pages of this website.
We collect information you provide directly — such as your name, email address, telephone number, company name, and the contents of any message — when you complete an enquiry form or contact us by email or telephone. We also collect limited technical information automatically, including your IP address, browser type, device characteristics, referring pages, and the dates and times of your visits. We do not knowingly collect information from children, and we do not collect special-category data unless you volunteer it in the course of an enquiry.
We use the personal information you provide solely to respond to your enquiry, to deliver the services you request, to maintain accurate business records, and to comply with our legal and accounting obligations. Technical information is used to operate, secure, and improve the website, to understand which content is useful, and to detect and prevent misuse. We rely on your consent and on our legitimate business interests as the basis for this processing, and we never sell your personal information to third parties.
This website uses a small number of cookies that are necessary for the site to function, together with optional analytics cookies that help us understand aggregate, anonymised usage patterns. You can accept or decline optional cookies using the banner presented on your first visit, and you can change your choice at any time by clearing cookies in your browser. Declining optional cookies does not affect your ability to use the site or to contact us.
We disclose personal information only to the service providers who help us operate our business — for example, email and hosting providers — and only to the extent necessary for them to perform their function under appropriate confidentiality obligations. We may also disclose information where we are required to do so by law, by a competent authority, or to protect our legal rights. Any transfer of data outside Japan is carried out only where equivalent protection is ensured.
We retain enquiry records for only as long as necessary to fulfil the purpose for which they were collected and to meet our legal obligations, after which they are securely deleted. We apply organisational and technical safeguards — including access controls, encryption in transit, and staff confidentiality — to protect personal information against loss, misuse, and unauthorised access.
Under the APPI you may request access to the personal information we hold about you, ask us to correct or delete it, request that we stop using it, or withdraw a consent you have previously given. We will respond to any verified request without undue delay. To exercise any of these rights, or to ask a question about this statement, please contact us using the details below.
TechVault PulseWave
〒592-8352 Chikkohamaderanishimachi 7-20, Sakai-shi, Nishi-ku, Osaka 592-8352, Japan
Telephone: +81 72-268-0236
Email: info@techvaultpulsewave.com
We may update this statement from time to time; the current version is always the one published on this page.